Returns & Exchanges
At HomeFitnessCode, we want you to be fully satisfied with your purchase. If you are not completely happy with your fitness equipment, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization (RA) number.
- 2.Prepare the Package
Securely pack the equipment in its original packaging, ensuring all manuals, tools, and accessories are included to avoid restocking fees.
- 3.Label and Ship
Affix the provided shipping label to the outside of the box and drop it off at the designated carrier location or schedule a heavy-goods pickup.
- 4.Inspection and Refund
Once our warehouse team inspects the returned item for quality assurance, your refund will be processed to your original payment method within 5-7 business days.